Our Delivery and Installation

Take the stress out of your purchase by selecting our team of trained installers to install your pergola. 

When you order from us, your pergola is shipped and delivered quickly and hassle-free via our nationwide delivery service within 3-5 working days of order confirmation.
We also offer professional installation services across the UK mainland. Our pergolas can be installed on a range of surfaces such as concrete, wood, and paving stones and you have the option of placing them next to your house or leaving them freestanding. Please note, installations on porcelain tiles incur an additional fee.
Our installation service includes assembly, secure bolting of your pergola, and removal of waste - ensuring a hassle-free experience from start to finish. Installations are typically scheduled within 5-10 working days after pre-installation requirements have been completed. Keep reading to learn more.


Pre-Installation Requirements

To avoid delays, extra charges, or potential issues with installation, please ensure your site is fully prepared before the scheduled installation date. This includes levelling the ground and clearing any obstacles. Customers must complete an online pre-installation form for approval before we can confirm your installation date.

1. Base Preparation:

For smooth installation and optimal performance, it's essential to have a flat and level base, with a maximum slope of 10 mm in one direction for proper drainage. Slopes exceeding this or running in multiple directions can cause issues or prevent installation.

Recommended Base Options: Smooth flag paving, timber or composite decking, or concrete foundations.

Base Stability: Paving must have solid cement or concrete under foot positions. Decking requires solid timber joists beneath the surface.

Please note that side screen alignment cannot be guaranteed on uneven surfaces. For detailed guidance on base preparation, refer to our measuring guides found here.


2. Power Supply:

Customers are responsible for arranging their own electrician for electric pergolas and heater installations. Our team will secure heaters but will not handle electrical wiring.

 

3. Site Access:

Customers are responsible for preparing access to the site, including parking and clearing any obstacles.



Please keep in mind that installation services are subject to T&Cs: luxsol.co.uk/policies/terms-of-service.

For any questions, please contact LuxSol at support@luxsol.com.

Free Delivery in Mainland UK

At your door within 3-5 working days delivery
(for products in stock)

Want Us to Build it?

We now offer installation services across UK Mainland!
Read here

Warranty as Standard

We offer a 3 year warranty on the frame and a 1 year warranty on side screens and louvres

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