Plan your installation

Delivery & installation.

We deliver across the UK mainland. Build your pergola yourself, use your own installer or ask us to arrange professional installation.

Delivery, installation or collection.

Choose how you’ll receive your pergola and who will install it.

LuxSol Tora pergola cartons on a pallet inside a delivery lorry with its blue side curtain open

Delivery only

We deliver your pergola with a guide for your model, so you or your installer can assemble it at home.Your pergola comes with a guide for you or your installer to follow.

  • Free delivery across mainland UK
  • Assembly instructions for your model
  • Online guides and help from our team
In-stock pergolasDelivery within 7 working daysFor pre-orders, check the product page.
View assembly instructions
Aluminium pergola on display at the LuxSol showroom

Customer collection

Book a time to collect your pergola. We’ll confirm the address and box sizes so you can plan transport.Book a collection time and check the box sizes before you travel.

  • Confirm the collection address
  • Check the dimensions of the cartons
  • Arrange a vehicle to fit your pergola
Before you travelCollection by appointmentContact our team to agree a date and time.
Ask about collection
Installed anthracite pergola with side screens and garden seating beside a brick home

Delivery and installation are separate visits.

Your pergola arrives first. If you’ve booked installation, the fitting team will then contact you to agree a date.

Your delivery date

We’ll contact you before dispatch to confirm the delivery window. A two- or three-person team will offload your pergola, depending on its size. Let us know about any access restrictions in advance.

Your installation date

Fitting is usually arranged within 15 working days of delivery. Your site needs to be ready and the pre-installation approval form completed before we can confirm the appointment.

Not ready to take delivery? Contact us before ordering to discuss dates and storage.

Getting your site ready.

Check your base, access and power arrangements before fitting. Send us photos and measurements if you need advice.

Measuring the available patio space with a tape measure before installation

Site checklist

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Tick each item as you make your arrangements.

Final site approval is confirmed separately with LuxSol.

Check your dimensions.

Check the exact dimensions and post positions for your chosen model and size.

Explore dimensions & base guidance

What does installation include?

Professional installation covers assembly and secure fixing of your pergola. We’ll confirm the work included in your quote.

Accessories and electrics
We’ll confirm accessory fitting, power requirements and electrical arrangements before your appointment.
Porcelain paving
Drilling porcelain paving carries an additional charge. We’ll confirm the cost when preparing your installation quote.
Packaging removal
Packaging removal is available as an option. Let us know if you’d like it included in your installation quote.
LuxSol installers tightening the base fixings of a pergola post

Common questions.

More about delivery, fitting and preparing your garden.

Do delivery and installation happen on the same day?

They are arranged separately. Your pergola is delivered first, then the installation team contacts you to agree a fitting date once the site requirements have been met.

How long will delivery take?

In-stock items are delivered within 7 working days of order confirmation. Pre-order estimates are shown on the product page. We’ll contact you before dispatch to confirm your delivery window.

Can I use my own installer?

Yes. Choose delivery only and arrange installation yourself. Use the instructions for your exact model, size and generation, and share the technical information and base requirements with your installer.

Find your assembly instructions
Can you install on paving or decking?

Installation can be arranged on suitable concrete, paving, timber or composite decking. The surface and the support beneath the fixing points need to meet your model’s requirements. Share photos and details with LuxSol before scheduling; porcelain paving carries an additional drilling charge.

What about electrics and accessories?

Tell us which roof, lighting, screens and heaters are in your order. Confirm power arrangements, accessory fitting and the scope of the installation with LuxSol before the appointment.

What if my garden is not ready yet?

Speak to us before placing your order so we can agree suitable delivery and storage arrangements. If preparation is delayed after ordering, contact us promptly to discuss the next steps.

Explore all FAQs

Need advice about installation?

Tell us which pergola you’re considering and where it will go. We can help with the practical questions before you order.